Shipping Policy

Effective Date: February 18, 2025

At Newtopix, we strive to ensure that your orders are processed and shipped in a timely and efficient manner. This Shipping Policy outlines the shipping methods, costs, and delivery times to provide you with clear and detailed information about the shipping process.

1. Shipping Methods

We offer various shipping methods to suit your needs, including:

  • Standard Shipping: Our most economical shipping option. Delivery typically takes between 5-7 business days.
  • Expedited Shipping: A faster shipping option that delivers your order in 2-4 business days.
  • Next-Day Delivery: Available for orders placed before 12:00 PM (GMT), with delivery the following business day. (Available for selected products and areas.)
  • International Shipping: We offer international shipping to selected countries. Delivery times will vary based on the destination.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery address. The final shipping cost will be displayed during checkout before you complete your purchase. We may offer free shipping promotions from time to time; please check our website for any ongoing offers.

3. Order Processing Time

All orders are processed within 2-5 business days of receiving your order. Orders placed on weekends or public holidays will be processed on the next business day. Please note that during peak times such as sales events, holidays, or special promotions, processing times may be slightly longer.

4. Delivery Times

Estimated delivery times vary depending on the shipping method chosen and the delivery location:

  • UK Standard Shipping: 5-7 business days
  • UK Expedited Shipping: 2-4 business days
  • International Shipping: Delivery times depend on the destination, ranging from 5-15 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, customs processing (for international orders), or logistical issues.

5. Shipping Restrictions

Currently, we offer shipping to the United Kingdom and selected international locations. Some products may have shipping restrictions based on size, weight, or location. Please refer to the shipping options available during checkout to confirm whether your location is eligible.

6. Order Tracking

Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your delivery. You can track your order directly on the shipping carrier’s website using the provided tracking number.

7. Shipping Delays

While we do our best to ensure timely delivery, there may be unexpected delays due to external factors, including but not limited to:

  • Weather conditions
  • Public holidays
  • Customs delays (for international shipments)
  • Carrier delays

If your order is delayed, please check your tracking information for updates, or feel free to contact us for assistance.

8. Lost or Damaged Items

In the unlikely event that your order is lost or damaged during transit, please contact us immediately at contact@newtopix.xyz. We will work with the shipping carrier to resolve the issue. For damaged items, please provide photos of the damaged product and packaging.

9. Shipping Address

Please ensure that the shipping address you provide during checkout is accurate. Newtopix is not responsible for delays or issues caused by incorrect or incomplete shipping addresses. If there is an issue with your shipping address after your order has been placed, please contact us as soon as possible to make changes.

10. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date. Please review the policy periodically to stay informed about shipping practices and options.

11. Contact Us

If you have any questions about our shipping process or need assistance with your order, please don’t hesitate to contact us: